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The Power of a Change Network: Your Secret Weapon for Effective Change

Nov 21, 2024

Hey there! I’m Christy, and after two decades of working with organizations to bring about impactful change, I can tell you one thing for sure: nobody pulls off successful change alone. You need a team—a change network—of allies who will help spread the word, smooth the bumps, and keep the momentum going when things get tough. Today, I’m excited to walk you through why a change network matters, how it makes all the difference, and some practical steps to create one.

Why You Need a Change Network

Let’s start with the basics. A change network is a group of people within your organization who champion the change, communicate its importance, and help others adapt along the way. Think of them as the insiders who know the team’s dynamics, understand where the resistance might crop up, and can give you real-time feedback on how the change is landing.

Here’s why they’re invaluable:

  1. They create buy-in – Change champions help people understand why the change is happening and how it benefits them.
  2. They’re your feedback loop – Since they work closely with other teams, they’ll bring back honest, on-the-ground feedback about how things are going (and what might need adjusting). This is especially important for your communications and engagement efforts.
  3. They ease the transition – People are more likely to embrace change when they hear it from a familiar face who understands their concerns. Your network provides a human touch that top-down announcements can’t match.
  4. They multiply your impact – A well-coordinated change network helps you reach more people more effectively than you ever could alone.

Building Your Change Network: A Step-by-Step Guide

So, how do you create this dream team? Let’s break it down into steps that keep it simple but strategic:

  1. Identify Key Stakeholders

Start by identifying the individuals or teams directly impacted by the change, and the people who have a big influence within your organization. Look for individuals who are well-connected, respected, and have strong communication skills. These people will become your advocates, and they’ll play a critical role in rallying others. Check out the most recent blog post

NOTE: This isn’t about titles—it’s about influence. Some of your best change champions might not have formal leadership positions but are the go-to people others trust.

  1. Recruit Enthusiastic Champions

Once you’ve identified potential members, reach out and gauge their interest. Share your vision, explain the change, and let them know why their role matters. Encourage them to get excited about being part of the change process and emphasize that they’re the link between the change leaders and the rest of the team.

SUGGESTION: Depending on the organization – check with the champion’s supervisor to make sure they are able to commit the time to the change champion role.

Ways to “Pitch” Being a Change Champion:

  1. Set Clear Expectations

Change networks work best when everyone understands their role and responsibilities. Set clear expectations about what you’ll need from them and when. Make sure they know it’s okay to share honest feedback, even if it’s not all sunshine and rainbows. Transparency helps everyone feel more comfortable, builds trust, and keeps things real.

Some Expectations to Set:

  • Keep open lines of communication.
  • Cascade information and talking points that are shared with you.
  • Gather and relay team feedback.
  • Be proactive in helping team members understand the change.
  • Serve as an example by embracing the change themselves.
  1. Provide Resources and Training

Equip your champions with the information and tools they’ll need to communicate the change effectively. This might include talking points, FAQ sheets, training sessions, or simply regular check-ins to answer their questions and ensure they feel supported.

Change Champion Tools:

  • A “Change Champion Toolkit” with essential information and resources. We have done this by setting up a Teams channel to hold all of the resources in one place.
  • Training sessions on the change objectives, timeline, and key messaging. Demos of the new software are always well received.
  • Regular meetings to discuss progress and address any concerns.
  1. Empower Them to Lead

Your change network should feel like they own part of the change process. Give them the autonomy to make decisions and address team concerns as they arise. When they have the freedom to act and adapt their approach to fit their team, they’ll be more committed to the success of the change.

Let your change agents personalize the change message! While you’ll provide the key talking points, encourage them to communicate in their own words. Authenticity goes a long way in winning people over.

  1. Keep Communication Flowing

Set up a regular cadence for communication with your change network. Whether it’s a weekly check-in, biweekly email, or monthly meeting, make sure there’s an established rhythm. This allows them to stay informed about the change’s progress, share what they’re seeing and hearing, and discuss any new challenges.

Remember that the cadence should increase as the change grows closer.

Listen and Respond: When champions bring back feedback, listen to it. Acknowledge the feedback, address concerns, and adjust if needed. A responsive approach shows the change network—and the whole organization—that their voices matter!

  1. Recognize and Celebrate Their Efforts

Change work is hard! Recognize your network’s contributions, celebrate wins, and show appreciation for the extra effort they’re putting in. Recognition can be as simple as a shout-out in a meeting, a thank-you email, or a lunch to celebrate a milestone. Let them know their hard work and dedication are making a difference.

The Payoff of a Strong Change Network

Creating a change network may take extra time upfront, but it pays dividends in smoother transitions, stronger buy-in, and a more resilient organization. By building a network of champions who believe in the change, understand the team, and have the authority to address issues as they arise, you’re setting yourself up for a more successful, impactful transformation.

So, next time you’re asked to lead a change initiative, don’t go it alone. Build a change network, lean on them, and remember: change doesn’t happen to people—it happens with them. When you create a change network, you’re not just implementing a plan; you’re building a team that can bring your vision to life and sustain it well into the future.

Happy changing!

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